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How to add an Administrator/Accountant
If you are an administrator, you can add or remove another administrator or a...
Home -> Navigation of the Backend/ Dashboard
I can't access my dashboard, what do I do?
If you can't access your dashboard after logging in, there may be two reasons...
Home -> Navigation of the Backend/ Dashboard
Offline Donations
What is an offline donation? An offline donation is a donation that has bee...
Home -> Managing Fundraisers
Vipps
BetterNow supports Vipps payments in Norway for P2P fundraising. In order t...
Home -> Payment methods and processing
Cookie Management
This article describes how you can manage cookies and be in compliance with t...
Home -> Sites
Zapier: How to set up and troubleshoot
In this article we will explain and show how to connect your BetterNow accoun...
Home -> Integrations
Adding a link to your Terms and Conditions
You set your own terms and conditions for your received donations. This shoul...
Home -> Privacy / GDPR / Legal
OnlineFundraising.dk
Charities who are using OnlineFundraising (OF) to handle donations can use th...
Home -> Integrations
Swish handel
With BetterNow you take Swish payments directly to your existing Swish accoun...
Home -> Payment methods and processing
MobilePay MyShop (setting up and configuring)
This article describes setting up and configuring the MyShop Number integrati...
Home -> Integrations
Set the reply-to email address for emails to donors
You can set the general reply-to email address under your dashboard -> Accoun...
Home -> Navigation of the Backend/ Dashboard
The "General Work" Project
All organisation/charity accounts start out with a default project. The name ...
Home -> Projects
Stay updated
To read about what's new on BetterNow in terms of features and functions, che...
Home -> Various
Billing
Billing is either done by invoice or payment card. Adding a payment ensures t...
Home -> Reporting, Payouts and Billing
Editing Fundraisers
As an administrator of a charity, you can edit any fundraising page. Note: Y...
Home -> Managing Fundraisers
Managing fundraisers and making internal notes
Each fundraiser page has a corresponding internal page in your dashboard. On...
Home -> Managing Fundraisers
Analytics and Tracking
We offer the option for you to integrate with Google Tag Manager, and through...
Home -> Sites
Data on Donors
Each month we send you details on all donations given to you in the previous ...
Home -> Reporting, Payouts and Billing
Closing, Hiding or Deleting a project
When your campaign is over or for some other reason you want to end a project...
Home -> Projects
Payment Processing
You can either process payment through the standard BetterNow option for paym...
Home -> Payment methods and processing
Payouts
The below is for our standard payment setup and isn't applicable to customers...
Home -> Reporting, Payouts and Billing
Notifications about new and ended fundraisers
Administrators of organisations can choose to receive notification emails to ...
Home -> Managing Fundraisers
How to write a message on a fundraiser page
As a charity administrator you have the ability to leave a message for the fu...
Home -> Managing Fundraisers
Gift Aid Reporting
UK Charities can submit Gift Aid clams to the HRMC directly from their dashbo...
Home -> Tax Deductions and Gift Aid
QR codes for projects, charity profiles and events
QR codes are images that, when scanned on a phone, take a person directly to ...
Home -> Various
How to edit the consent statements for contact permissions
You can edit the text that follows the checkbox for contact permissions. This...
Home -> Privacy / GDPR / Legal
Content translation
What can be translated All BetterNow sites are available by default in the f...
Home -> Various
How do I create an event?
How Does it Work? The event should be tied to at least one of your own proje...
Home -> Events and Teams
Landing Page Settings
All white label sites landing pages can be edited by charity administrators. ...
Home -> Sites
MobilePay Online
BetterNow offers MobilePay online to all the Danish charities. This means tha...
Home -> Payment methods and processing
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